Canadian sensation Shawn Mendes has been praised by the team around him for creating such a strong platform for himself in an industry where people often have little staying power. 

In a new feature for Billboard magazine, members of the heartthrob's team - from his label president to his manager - spoke about working with him and how he has managed to propel himself to international fame. 

Andrew Gertler, Mendes's manager, said: "Shawn created a foundation most artists don’t have: There were Shawn Mendes fans before he had even put out a debut single. But the whole notion of “Vine star” went away as soon as he started having radio success."

He added: "One day Shawn posted a video of him applying some skin cream to his face and I immediately texted him, “Hey, dude, was that really necessary?” Ten minutes later it became one of the most-liked things on his Instagram. More and more, social media is how artists are discovered. But to have staying power -- that’s about the artist and who they are."

The president of Island Records, David Massey, added that he knew Mendes had that star quality immediately upon meeting him: "When I met Shawn he sang me some songs, and I knew within the first two minutes he was a star."

The 'Stitches' hitmaker confessed that his use of social media and readiness to let fans into his personal life means they have a fantastic connection that feels very authentic: "Sometimes it feels like my fans know me better than I know myself."

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Watch footage of Mendes performing with Camila Cabello here: