Thursday, September 15, 2011 7:13am ET by  
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Madonna denies claims that she ordered staff not to look at her

Madonna's publicist has hit back at claims that staff at the recent Toronto International Film Festival were given orders not to look at the superstar. 

The reports surfaced earlier this week and suggested Madonna told volunteers at the event to turn their backs to her as she approached the stage for a press conference about her new movie, 'W.E.'. Her reprepsentative, Liz Rosenburg, has now deined these claims and told ABCNews.com:

"Neither Madonna nor her security ever gave instructions for the volunteers to turn away from Madonna. In fact she was so impressed with the volunteers that she publicly thanked them from the stage for their hard work before the premiere of her film last night, which earned a standing ovation."

"Madonna has never and would never ask anyone to do that ever," she added. 

Watch the moment where the Queen of Pop was caught sneering at a fan's present at the Venice Film Festival here: