Mariah Carey's manager believes producers behind Dick Clark’s New Year’s Rockin’ Eve did not cut to a break when the singer experienced technical problems because they wanted a "viral moment".

The US star's in-ear monitors did not work properly during her performance at the Times Square event in New York, with Carey eventually walking off stage due to the problem.

Speaking to Entertainment Weekly, the singer's manager Stella Bulochnikov said producers of the TV show did not do the right thing by continuing the broadcast. She said:

"On the third song when she could hear her track playing it was so bad she said, ‘F**k it, I’ve had enough'. When she pulled her ears out, they should have cut to commercial. That says to me they wanted a viral moment at any expense. And that’s not a company with integrity for 50-something years. That’s not who Dick Clark was. He loved artists."

The manager confirmed that producers have not yet apologised for the mishap, adding: "That’s disgusting. We live in this viral world where anybody will do anything for a viral moment.”

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Watch the incident unfold below: